Frequently Asked Questions
There are several options when it comes to postage.
I offer first class delivery via Royal Mail and there are several postage upgrade options for you to select at checkout.
1st class is usually 1-3 working days, this is untracked.
1st class signed for would provide a tacking number but takes the same amount of time to be
Guaranteed next day is next day, it comes with a tracking number.
An item of post is not considered “lost” until 10 working days from the original delivery due date has passed for UK deliveries and 20 working days for international deliveries.
Please also consider the current climate we are in. Staff shortages and increased online shopping will impact your delivery date.
Yes. I sent the image without the background. This is to make sure that the names and numbers are correct and that I have drawn the order to your specifications.
Any changes to the original specifications once I have started to design the order could be subject to a £10 artwork change fee.
Once you place the order it cannot be cancelled as I may well start the design immediately.
If you are unsure about anything please contact me before ordering to avoid any disappointment.
In short, no. I draw each order once the order has been placed so you must purchase the item in order for me to draw it. The background you chose stays the same. It’s the people in the image that change and these will nee drawn to your specifications.
Again, in short, no. The size of the child on the picture would resemble that of a toddler. In order to get the shirt detail the child would need to be a minimum size. I can offer a child on an adults shoulders which would be the smallest option.
If a child is specified to be stood beside an adult, the smallest would be around waist height.
Yes, the longer the hair the more detail is covered on the shirt.
Yes I can do Bald heads, shaved heads, bald patches and grey hair.
Of course. Female characters are available. The design is slightly different as I do more fitted jeans and different shoes for the adult women.
Go to the listing of the design you want. Select the size a how many people you want on the print.
Enter the personalisation details in the box provide, please keep it simple.
If you require the people to be in a specific order you need to tell me this at the time of ordering.
Mum, #9, 5’3″, BR4, T4, Jeans – Ponytail
Billy, #7, 4’2″, B4, T3, Kit – (male)
Milly, #4, 3’6″, B5, T3, Kit – Ponytail
Dad, #10, 6′, Bald, T1 Jeans
All holding hands
Please also specify the gender of the person if this is not obvious.